I have composed a list of some of the funniest questions submitted by users. Most of these are from my own experiences, the rest are from other support communities. Its nice to know I am not the only one that has to answer these questions.
1. Where is the “any” key?
2. Can I run Windows 10 on my Mac?”
3. How much does Windows cost, and do you have to buy each one separately?
4. You said I would get 98 windows with this computer. Where are they?
5. Support: “Tell me, is the cursor still there?”
Customer: “No, I’m alone right now.”
6. Support: “Ok, ma’am, do you see the button on the right hand side of your mouse?”
Customer: “No, there’s a printer and a phone on the right hand side of my mouse.”
7. Customer: “Someone was just here working at my home and now I cannot connect to my printer anymore.”
Support: “What type of repairs were completed?”
Customer: “Plumbing repairs.”
8. Customer: “I am experiencing errors on my computer”
Support: “When did this start occurring?”
Customer: “After I restarted”
Support: “What were you doing on the computer before the errors started?”
support: “Then why did you have the computer on?”
9. Customer: “I cannot start my computer.”
Support: “What was the last operation you completed on the computer?”
Customer ” I deleted the Windows folder cause my computer said I was low on disk space and it was the largest.”
10. Customer: “I love my new desktop so much. It’s powerful and fast. I especially like the new cup holder that came with it.
Support: “Ma’am….What are your referring to when you say cup holder?”
Customer: “My desktop came with this neet slide out cup holder.”
Support: “Are you referring to the cd-rom drive?”
At this point the customer simply hung up.
Yes believe it or not these are actual questions and conversations posed by customers. Man I hope people will arm themselves with knowledge so they can better voice there technical questions.
The computer is a device that make part of our daily life, we us it every day for several tasks, work, game, entertainment etc. More than any other device computer need a good and continues maintenance, to keep it running well and fast, doing all the tasks we need. Actually there are several menaces that can harm our computer. The most of them are coming from the internet, when we connect to the internet we are a target of virus, adware and malwares that can harm our computes, the majority of people that have basic skills in computing thinks that installing an antivirus resole all problems, this is false, even with the best antivirus out there we still in risk.
The proper functioning of any computer depends on the software installed, the memory used and the user itself.
Before talking about the problem of the internet and the virus, we need to know that even without internet we can have problem with our computer. In order to keep your computer healthy and fast you need to do some basics step periodically, if you have programs that you never use uninstall theme.
When you use your computer don´t open a lot of windows, people like let a lot of windows open even they don´t make use of theme, all open windows consume memory so if your computer have a enough memory this can slow down your machine. It is a good practice to defragment your disc to make the file system reorganized for simplifying file access and make it fast when you shut down your computer shut it down with the proper shutdown program and not with unplugging the energy cable, because this can damage your system file and generate a no starting of the system.
Before connecting to the internet it is important to install antivirus to protect your system and your data.
Configure your antivirus to scan your computer periodically; instead you can do it manually on running the antivirus scan. Some sites on the internet are harmful and install a malware script in your computer, it is better to no open this kind of sites (pornographic sites are an example).
Browsers like Google Chrome and Internet Explorer advise you about bad sites.
Internet is not the only place you can get a virus, if you are in a network or you use unknown pen drive or external disk you risk to get your computer infected, so before e connecting any external device to your computer it is recommended to scan it with your antivirus first.
If you are a beginner or do not give winds to your curiosity, don´t try to configure, delete, or change system file (for example register editing) Don´t forget to search for upgrades to keep you system with the last fixes, it is better to set automatic upgrade.
Before Installing any hardware (like camera, mouse or other devices) read the manual and be sure that the device you are installing is compatible with your computer. The use of the computer is personnel; this is why the PC means Personnel computer, so if you let other people use your computer the risk to your computer is damaged is higher.
Periodically it is a good practice to delete temporary and unused files.
If your computer run several services that you never use in the startup, it is better to deactivate those services or programs, this make your computer startup faster. On installing new software read carefully the instruction during the installation, because some software comes with third party plugin like browser toolbars that are checked by default and that will be installed with the software even you will never use them.
It is not recommended to install toolbars in the browser if you do not use theme for any purpose. When you navigate on the web do not install downloaded programs if you done know the publisher.
Following these steps you will keep your computer healthy for a long time without any problem, and if you have trouble with your computer download this tool and let it fix your computer for you automatically.
You know the kind I’m talking about: they’re not life threatening to your PC, but at the same time they are infuriating in that they are a constant source of bother and wasted time, leading you to loss of focus, lost productivity and a generally sour frame of mind. Here are seven ways to make your computing life ever so much easier, and they’re easy fixes as well!
The Dang Things Starts Up SO Slow! – I’m sure you’ve experienced this one, if you owned a computer for any length of time. You’re sitting there, and sitting there, and sitting there, and finally it crawls open, all the while leaving you wondering about the magic of computers! More than likely the problem lies in the amount of programs demanding access at the moment you start up Many times when you’ve downloaded new software or computer programs, they automatically are set to open at the startup of your PC.
You can restore your computer to a totally like new state but keep all your programs and information on it just like it is with Reimage Software. We highly recommend you try it out. You have not downloaded anything like it before, we promise. You will be able to tell instantly as you watch it work that this is the most technologically advanced repair software ever. If you have ever used a registry cleaner and wondered if it really helped you really need to try this out!
In fact there are also a bunch of programs that your computer wants to open that aren’t really necessary. You can delete and limit the number of these resource hogging programs and get your startup much more vibrant by clicking Start, Run and type in msconfig, and this will display all the programs that are set to open at startup. You can then uncheck the ones you don’t want.
Make sure you do this one by one with a notepad nearby, as many of these programs are necessary to run your computer, and if you make a boo boo you’ll be able to go back and recheck it.
You Don’t Like The View – You sit at your computer for hours, and there’s just something about the way it looks. Not a problem; we can change this! Start by right-clicking on the desktop, then click Properties in XP, or Personalize in Vista, and then Settings, and you’ll be presented with many ways in which you can change the screen properties. I mean, if you have to look at it all day you may as well like what you’re looking at.
Your Printer Has Gone Haywire – It just won’t stop printing out either old print jobs or ones that were not cleared from the queue. First try turning off the printer and see if this doesn’t do the trick, and if that doesn’t work, go to your printers menu in the Start menu and delete anything you see let there, assuming of course you no longer want it to print. If this doesn’t solve your problem, then you may be forced to download and reinstall drivers for your particular printer.
My Videos Are Now Mute Or Invisible – If the videos are now playing without sound or even worse, without picture or both, then it may well be that the codecs are out of date. There are several places where you can get free updates. DO a search for K-Lite Codec Pack for a nice easy fix. Also, before you go to that length, check and see that you didn’t accidentally hit your keyboard’s mute button! (Speaking from experience!)
You Accidentally Broke A Key Off Your Keyboard – Okay, I won’t ask how this happened, or just what you were so angry at that you slammed your fist down onto it, but you need to know this can be an easy fix. If you happen to have an old keyboard lying around, it’s possible to salvage a good key with an intact key mechanism that you can swap out for the damaged one.
If you are unsure how to do this, do a search for “keycap replacement”, and you should find some good help. It’s fairly simple. If the entire keyboard needs replacing, you’re still in luck: keyboards are some of the cheapest things to replace on your PC. If it’s your laptop that needs a new keyboard, try eBay for good replacement keyboards for laptops, and search out instructions for this as well.
Your Wi-Fi is Now Slow-Fi – Another trial of your so far interminable patience, assuming that you are not a victim of a general network outage, you more than likely have come up against some rather stiff interference. Sometimes your phones router, (If you have one installed , as I do) can be the culprit, sending confusion into your otherwise well designed network. (As it did mine!) Make sure you have the connections in the proper order, as per manufacturers instructions, and you should have no further problem.
Interference can also come from the likes of a microwave oven, cordless phone, or many other types of electronic devices. You may end up having to change the channel to one less populated on your router by taking a peek into your routers config page, and try another channel, most commonly either channel 1, 6, or 11.
You Keep Getting Messages About Your Memory – And no, I’m not talking about YOUR memory, as that is beyond the scope of this article. However the memory on your machine is something you can take steps to improve. If you find yourself constantly getting system messages regarding your system’s memory capacity, or your computer is unusually slow, you may want to look into this. It may be a bad section of RAM, or you may simply need more. Run a memory test; there are several free ones available, and see if boosting your memory might not clear things up and speed it along quite nicely.
While most of these annoying problems won’t necessarily sink your ship, they are a bothersome interference in your computing experience, and you don’t have to put up with them. This list is by no means comprehensive, and you may have demons of your own that bug you to no end, and you have my sympathy. (I find new ones everyday!) These fixes, along with sound general maintenance should keep you from tearing out your hair every time you sit down to use your computer!
There is a brand new program out that will help you clean up your computer and get rid of all the junk that clutters up your pc and makes it slow down. PC Cleaner will help you cleanup your PC quick and easy. Just select the parts of your computer you want to clean and let it go to work for you.
Best of all, PC Cleaner is totally free! That’s right, there is no charge and no upsell to a paid version. It’s just free and you get to use it all you want.
You can really cleanup your computer for free and clear up all the junk that is dragging down the speed of your computer.
We recently posted a new review of regcure, a popular computer repair tool. This regcure review is extensive and a good read so I thought I would post a link to it on the blog here for you folks to read.
If you are experiencing problems with your computer or if it’s just a little slower than it should be then read our new review here. Let us know what you think in the comment section below or drop us an email.
We are adding more program reviews every couple of days and will soon be launching a brand new design as well. Have a great day!
Windows Vista by default installs services and configures several applications which may not suite your needs. If you are a home user rather than in a business environment there are many things you can change to give your computer that little extra oomph for applications and process you use. I have put together a few items which when set correctly can help you control how resources are used on your system. Some of these items listed will simply uninstall certain features or change a program configuration. Others listed can be used to actually designate what resources are dedicate to individual programs. If used properly this can make specific programs operate faster and more efficiently. You may or may not wish to implement some or all of these changes as it will be a matter of preference. Please remember you should document any changes made to your system. This well help you reverse any changes made if for any reason you experience adverse effects. Uninstalling remote differential compression The remote differential compression feature is designed to streamline file transfers to and from remote directories by keeping track of file changes and only transferring the changed information. To disable this feature: Go to "start/control panel/programs/uninstall a program". On the sidebar select “turn windows features on and off”. Uncheck “remote differential compression” and select "ok." Designating which CPU (if using multiple processors) runs a specific process Windows Vista allows you the ability to assign an application to run only on a specific CPU. This is called processor affinity. This is a good way of balancing the load on a multi-core CPU. Assigning processor affinity to an application: Launch the desired application. Press CTRL+ALT+DEL and choose the “task manager”. In the “applications” tab locate the desired program and right click it. Choose "go to process". This will bring you to the "processes" tab with the process used by the application application highlighted. Right click the process and select "set affinity". The processor affinity window will open. Using the check box select which processor(s) you want to run that application. Note: All settings will reset to default when a restart of the computer is performed. Assigning priority to an application All recent Microsoft operating systems have contained the concept of priority, meaning in this case, which process gets the most attention from the CPU. In Vista, you can customize these priority settings so that your hardware is concentrating most on what you want it to. Vista has a range of available settings ranging from "low" to "real time". Note: Any full screen application automatically is assigned high priority by Windows Vista.The best way to optimize such applications is to tweak the commonly used windowed applications. Assigning a custom priority to an application: Launch the desired application. Press CTRL+ALT+DEL and choose the "task manager". In the "applications" tab locate the desired program and right click it. Choose "go to process". This will open the "processes" tab with the process highlighted. Right click the process and choose "set priority". The priority list will openand you may designate your desired level. Note: that choosing "realtime" is not wise as this will designate all processing being alloted to this one specific process. All settings will be reset to default when you restart the computer. Configuring Windows Defender Windows Defender by default runs a scan daily. Even though this scan runs in the background it can impact system performance. You may wish to disable the automatic scanning and perform only occasional manual system scans. Disable Windows Defender automated scans: Open the "start" menu and in the search field type "defender." select the "tools" icon at the top of the window and then "options". Uncheck "automatically scan my computer" and select "save". This will be the first in a line of articles dedicated to improving performance on Windows Vista. If you have a suggestion of your own that you have implemented and you feel may be beneficial to others please comment on this article. We would be happy to include any viable tips in our next article.
We have all read hundreds of articles on how to make our computers run faster, how to tweak the operating system, or how to secure them. The one thing you don’t see many of are articles on simply keeping your computer stored and cleaned properly.
We all seem to know how to clean our homes, and we can recognize the dust layer on the table or dust bunnies under the couch. Well you must understand that if you have to clean your house once a week to keep the dust and dust bunnies out then you must do the same for your computer. Your computer is even more at risk down there….in that little computer desk cubby hole….underneath everything!
The easiest way to make sure your computer collects as little dust as possible is to insure it is in a well ventilated area. Air circulation as well keeps your computer from over heating. Even with ventilation any computer will require cleaning internally. Over heating can cause a computer to lock up unexpectedly, shutdown intermittently and even cause slow performance.
Cleaning your computer is not as complicated as most people might fear. All computers have an access panel. Some OEM manufacturers hide them as well as they can to prevent users from accessing internal components, but don’t worry…..it is there.
All you will need is a can of compressed air (Which you can pick up at your local computer store) and ten minutes of your time. Please remember to unplug your computer when doing this, because if for any reason you dropped a screw or anything metallic on the system board while it was plugged in or turned on it could be catastrophic.
There are a couple of areas you will really want to focus on. Not that you should ignore the rest of the computer.
The CPU heat sink and fan– Very important to clean as this component keeps your CPU cooled.
Fans– Any system fans should be blown out as they draw in cold air or push out warm air.
The power supply– The power supply may or may not contain a fan internally that needs to be cleaned, but it should still be blown out regardless.
A good overall spraying of the system board and any other hardware is a good idea as well.
Now that your computer is cleaned (And it cost you all of what? three or four dollars for the can of air.) you will have the peace of mind that it wont over heat.
So how often should you do this? Well that depends on many things that I cannot address here, but in general take a look at your computer at least every 30 to 45 days to see if it might need your attention.
If you are experiencing slow performance aside from heat issues it as well can be due problems internal to the Windows registry. The fastest and easiest way to scan the registry for invalid, incomplete or missing data would be to use the PC Registry Cleaner. Not only will it remove these types of errors from the registry, but it also has embedded registry optimization entries which will improve the overall performance of a PC.
Lets not forget the fact that the manufacturer offers free support for any ongoing issue. You can download the trial program using the following link.
According to some recent benchmarks the Mac hardware out performs PC based systems when running Windows. Consider they use almost identical hardware it makes you wonder why this is.
Well for starters the Mac does not have the x86 memory limitations. In a Mac when you have 2gigs of memory that is exactly what it sees; whereas a PC has the 640k limit in which it must break up the 2gigs worth of memory. Thats not to say Mac’s dont have their issues with memory.
The main benefit I believe comes from a standard hardware set. If you have a set type of hardware then you can test that hardware for a more efficient design of the overall computer. Unfortunately with the typical PC based OEM system hardware is not picked by best performance, but rather the lowest bidder. This is where you can run into trouble. I know I have experienced issues with PC based systems having compatibility issues between hardware devices.
PC based systems might reap the benefits of atleast somewhat standardizing the equipment (atleast between models), and before you say it; yes I understand the impact it would have on the hardware industry, but maybe performance is atleast one cause for the increase in market share that Apple is enjoying.
Although xp has been proven to be one of the better operating systems written by Microsoft there of course are updates and changes which still need to be addressed.
Some of the changes included in xp sp3 have been implemented in there own individual update packages previously, but are now included in the encompassing sp3 pack. This will provide a one time update solution for those who are like me on many of Microsofts’ patches.. a little weary.
I most curious to test the latest service pack to see how performance compares with Vista sp1; which at least with xpsp2 the xp operating system has proven to out perform Vista.
The service pack has been released on TechNet and made available in an admin pack, but has yet to be released on the Windows Update site.
Of course many of you know my feelings on jumping out there and immediately grabbing the latest updates. This isn’t to say I will not grab it for testing. I’m just always the cautious one when implementing in a production environment. This does include you individual users……at least those who consider their data valuable.
Considering this I have as well fallen into a comfort zone when it comes to the xp operating system and my confidence in it, even still I will muster the strength to be patient.
Of course right now the big buzz is being generated by all the sites guessing when the service pack will be made available to the update service. I will not even venture to even guess. Besides I am more interested in the buzz it will create after the release. Yes that was me chuckling in the background!
You may or may not have read my previous article over Vista sp1, but as a quick refresher I will outline a few entries.
The below portion is pulled from my previous post on the Sp1 subject. I just wanted to keep this information fresh in your mind if you are thinking of downloading Sp1 before other people have had a chance to feel the pinch (Beta testing).
The word on the street (and in other articles) is the fact that Windows xp is faster at more operations than Vista sp1. According to Principled Technologies Inc. (Whom performed the testing at the request of Microsoft) Windows xp is faster than Vista sp1 at 61% of the operations grouped in a consumer test suite and in 46% of the operations in the business-oriented in a head-to-head competition on duplicate computers.
Aside from the performance factors another issue to consider is Microsofts’ service pack track record. Once again any admins will understand where I am coming from. It is not often Microsoft puts an extensive service pack out that doesn’t cuase issues with compatability.
Let it ride for a while! What I mean is you should allow others to install it first: then watch the forums for issues that have been discovered by other people after implementing Sp1. I can gurantee you feel a whole lot better knowing you weren’t effected. I’m not saying that you should never install Sp1, I am just saying you should wait a while. As with many service packs and patches provided by Microsoft they are there to plug holes that intruders may use to gain access to your computer.
If I could I would wait, unfortunately I have to endure the pain to find out if there are any compatability issues that need to be reported to clients. Thank goodness for my test bed of computers.