I have composed a list of some of the funniest questions submitted by users. Most of these are from my own experiences, the rest are from other support communities. Its nice to know I am not the only one that has to answer these questions.
1. Where is the “any” key?
2. Can I run Windows 10 on my Mac?”
3. How much does Windows cost, and do you have to buy each one separately?
4. You said I would get 98 windows with this computer. Where are they?
5. Support: “Tell me, is the cursor still there?”
Customer: “No, I’m alone right now.”
6. Support: “Ok, ma’am, do you see the button on the right hand side of your mouse?”
Customer: “No, there’s a printer and a phone on the right hand side of my mouse.”
7. Customer: “Someone was just here working at my home and now I cannot connect to my printer anymore.”
Support: “What type of repairs were completed?”
Customer: “Plumbing repairs.”
8. Customer: “I am experiencing errors on my computer”
Support: “When did this start occurring?”
Customer: “After I restarted”
Support: “What were you doing on the computer before the errors started?”
support: “Then why did you have the computer on?”
9. Customer: “I cannot start my computer.”
Support: “What was the last operation you completed on the computer?”
Customer ” I deleted the Windows folder cause my computer said I was low on disk space and it was the largest.”
10. Customer: “I love my new desktop so much. It’s powerful and fast. I especially like the new cup holder that came with it.
Support: “Ma’am….What are your referring to when you say cup holder?”
Customer: “My desktop came with this neet slide out cup holder.”
Support: “Are you referring to the cd-rom drive?”
At this point the customer simply hung up.
Yes believe it or not these are actual questions and conversations posed by customers. Man I hope people will arm themselves with knowledge so they can better voice there technical questions.
Does anyone else find it hard to pick up work after vacationing? Having completed a weeks worth of vacation I am back to the grind….well….sort of.
I am using this day to read up on new stories and technologies for new content on the site. Please bare with me while I compose myself and get my head out of the vacation cloud. Of course this is not easily done…
As you can see from the last post we are now taking posted questions to better serve our users. As well I would like to add if there is a new technology or concern you would like for me to address please post a comment to this blog. I would be happy to research and address topics for our users.
After all….It is you the end user for which we create the content.
Two men were convicted in Arizona Monday on eight criminal counts by a jury in U.S. District Court for the District of Arizona in Phoenix. The charges included money laundering and transportation of obscene materials in connection with running a pornographic spamming business.
The men seem to have been identified after more than 660,000 complaints were filed with ISP’s, and a some complaints were even documented by the Federal Trade Commission.
The trial began on June 5 and was the first to include charges under the controlling the assault of non-solicited pornography and marketing (CAN-SPAM) Act.
Of course they seem to have already pocketed millions of dollars generated from the unsolicited emails sent to users. The spamming operation started in 2003 and the two men made more than $2 million by sending out spam e-mail advertising porn Web sites. The two earned a commission for each person that was directed to one of the pornographic Web sites.
The two men were convicted of two violations of the CAN-SPAM Act. One of the counts charged that the men sent multiple electronic commercial mail messages containing falsified header information. Another charge indicated the two were charged with sending e-mail using domain names that had been registered using false information.
The two men are facing a maximum penalty of five years in prison for each CAN-SPAM and offense as well as fines up to $500,000 and a maximum of 20 years in prison for money laundering.
The system seems to work! Yeah! Of course just look at the numbers though: Two down and thousands left to go.
Has anyone else heard the news of the update provided by Symantec which seemed to cause havoc for the chinese version of Windows?
Apparently on May 18th Symantec authorized and update for one of their programs which it turns out identified two system files as malware and subsequently quarantined them. The issue apparently effected somewhere in the neighborhood of 50,000 Pc’s.
Symantec says this issue seems to be caused by an automated process. Hmmm!
Users who lost data due to Symantec’s faulty update demanded compensation. I cannot say that I blame them.
After at least two lawsuits were filed Symantec saw fit to respond. Symantec decided to offer license extension and product upgrades for the blunder. If it were me…well I would not want to continue use of a program which has already put a halt to productivity and damaged my operating system.
Symantec has been nice enough to have alloted just a couple of weeks for effected users to accept there upgrade offer as well.
I wonder if this will effect their credibility in other regions?
I don’t know about you, but today I was having difficulties. My difficulties started with the warm weather and me being stuck inside. I am an avid motorcycle rider and this beautiful weather has my head in the wrong place.
I thought writing about it might help me get through this week.
Days like today I like to just take off on my Harley for eight hours…stop, grab a hotel and continue the ride the next day.
Unfortunately today that isn’t possible. I have way too much work to do…submit this and compose that along with research, research and yet more research.
However I guess it would be ok to take a minute out of the day and think on what I enjoy doing. It as well has put me in a good mood.
Maybe this might help cure a few of those work week blues for you as well. We can only hope!
Tomorrow my article will be more computer oriented. Have a good week and an even better weekend.
I hope you find some humor in this list.
I am by no means saying you shouldn’t upgrade to Windows Vista, but rather pointing out issues that can occur during an upgrade along with some other humerous points. Enjoy!
10. Because you want to upgrade your hardware
9. So your already purchased applications wont work
8. Because you want to have the latest and supposedly greatest
7. Because you just love to be a BETA tester
6. To take advantage of all the annoying security features
5. Because you just want to spend the weekend frustrated after the install fails
4. Because you never heard the old saying “If it isn’t broke don’t try and fix it”
3. So you can see how many new ways hackers can invade your system until Microsoft applies security updates
2. Because you just want to stimulate the economy
1. Last but not least….Because you just love headaches