Category Archives for pc error

Registry Mechanic Download and Review

Cleaning the registry of your computer is vital to its health and reliability. Manually going through and cleaning out your computer’s registry can be a nightmare! Deleting one listing in your registry can disrupt and even remove several other things on your computer. This is just one of the reasons you should get a registry cleaning software. The choices are endless when it comes to locating such a program, but finding the one for you might be easier than you thought. A popular, helpful and easy-to-use program to consider is Registry Mechanic.

Registry Mechanic is a PC Tools product and the most recent version is Registry Mechanic 8. This version is compatible with Windows 2000, Windows XP, Windows Vista 32-bit versions and Windows Vista 64-bit version. They also have a separate downloadable version of it for Windows 98.

www.pctools.com/registry-mechanic/

Download Registry Mechanic

Registry Mechanic’s download runs quick and very easily for even those new to computer using. You simply click the download button, select Run, pick the options you want installed with the program and follow the wizard to get it installed and running.

This is a well designed program for registry cleaning. I cannot stress enough how great it is for beginners and experts alike. Like other PC Tools programs, once Registry Mechanic has completed installation it will run an update to insure you have the latest version installed. Once you get that taken care of you are free to run the registry scan and repair anything found with a click of the mouse!

Registry Mechanic runs a thorough scan of your computer’s registry locating anything that could be harmful or suspicious. Along with locating these errors, Registry Mechanic locates missing or invalid references in your registry. Everything this program finds is listed on the results page with details and the option to view manually for further details. I trust this program because it is from PC Tools so I go ahead and use the Repair All button every time. This saves a great deal of time and effort.

Download Registry Mechanic

Registry Mechanic is an award winning program for several reasons. I give it 2 thumbs up and recommend it highly.

Microsoft Vista Update Causes Continual Reboot

Microsoft recently (At the end of February) released a patch to fix issues with one of the Windows Vista installation software features.

When installed the patch (ID number 937287 which is still available for download) causes some systems to continually reboot themselves in an un-ending loop.

Of course who would have ever thought that Microsoft wouldn’t get it right? Microsoft stated the problem seems to only affect “a small number” of the more than 100 million Vista users. In my opinion thats still to many (especially if you are one of the affected users).

Do not threat though! Microsoft is offering assistance with this issue. Of course the contact information isn’t posted on the front page of the main web site so I figured I would offer it here for anyone who may need it.

Please if you know anyone affected by this issue pass the following information to them. Microsoft is offering assistance at the following toll free number 866/727-2338.

Just another reason to wait on installing those wonderful Microsoft updates.

Quicktime Issues with Qualcomm Purvoice Codec

I recently experienced an issue with QuickTime playing sound in my self created movies. I reviewed all the data concerning my videos to see if I could identify something unique about the videos or the player. After a few hours I noticed all of the movies that did not have sound were encoded with the Qualcomm Purevoice codec.

I researched intensely on QuickTimes website with no luck. I even spent fourty minutes on the phone with a QuickTime support technician only to have him tell me I would have to go and find a copy of the codec (which is no longer supported by the company) and install it. He stated specifically that it was not an issue with QuickTime. Despite me arguing about the fact that it worked previously he would not be swayed.

I decided to search deeper. In reviewing the QuickTime application logs I noticed I had received an upgrade recently. Shazaaaam! Maybe I had a direction to go with. Now I just had to figure out what my previous version was.

I discovered that my previous version of QuickTime was 7.1.6 so of course I went on an intensive search to find an installer. Once I located and installed the older version of QuickTime and after restarting of course; I once again had sound in my videos.

After curing my issue I contacted Apple again. I used my ticket number to contact the same technician and told him I had discovered the issue. As I explained to him that apparently either the codec or the ability of QuickTime to understand this codec had been removed from the QuickTime version 7.3 that I had installed. I told him if he would like I would be more than happy to tell him a work around for it, that I was sure with all of the forum questions on this same issue he would probably make many Apple customers happy.

This part just floored me, believe it or not I was told if I would like to go post it in there forums I could. What a crock (I thought) he wasn’t willing to help out his own customers by posting the information in a TID. It took me a few seconds to calm down (which I did), I told him why would I volunteer my time for a job that he is supposed to do? So I calmly explained that I’m sure this information would generate traffic on a website so I would just put it on one of our company websites.

Of course none of this even phased him. Apple is always talking about how there market share is increasing, maybe with all that new money they can hire some courteous technicians who actually desire to do their job by helping people.

Bottom line if you have any videos that do not play sound after upgrading your version of QuickTime, you might check to see what codec was used for the audio. If the audio was encoded with the Qualcomm Pure voice codec then a simple work around is to install QuickTime version 7.1.6.

I am unsure if the new 7.4 versions have a fix for this issue, but from the response I got from Apples’ technician it wasn’t like they were going to change anything. With this in mind I have not tried the latest versions to see if the codec is played in them. I use this codec all the time for older training videos and I am unwilling to change from a version which I know works to a version that may not.

Vista memory utility

Windows Vista has the ability built in to check for memory problems. Issues with RAM can cause your system to become unstable, lose data and fail randomly. Checking the memory should be the first step in any diagnostic process.

To access the Windows Memory Diagnostic Tool, you can go to desktop search box and type memory. You may also access them by using the Admin Tools area of the control panel or by booting off of the Vista DVD and using the Recovery Environment. 

If using the utility from inside Windows you will be prompted with the option to restart your computer to begin the test or begin the test the next time you boot your PC. When your PC restarts, the diagnostic tool will begin and present you with a few test options: Basic, Standard and Extended. The Standard test is selected by default. Simply designate which option you wish to run.

These tests can take a while to complete so you may want to find something else to do with your time. The computer will report the results the next time you login. If you have a bad memory stick you should replace or remove the faulty module immediately. Memory errors can impact your Windows installation and/or performance.

Back To Work

Does anyone else find it hard to pick up work after vacationing? Having completed a weeks worth of vacation I am back to the grind….well….sort of.

I am using this day to read up on new stories and technologies for new content on the site. Please bare with me while I compose myself and get my head out of the vacation cloud. Of course this is not easily done…

As you can see from the last post we are now taking posted questions to better serve our users. As well I would like to add if there is a new technology or concern you would like for me to address please post a comment to this blog. I would be happy to research and address topics for our users.

After all….It is you the end user for which we create the content.

Need Computer Tech Support?

In the old days PC911 had a forum where you could post questions and answers to. Now that we have this fancy new fangled blog technology I would like to ask you to post your tech support questions here and we will address them.

A lot of people have asked for the forums back but we would prefer to use this blog as a means to help you with your computer problems. Post your question as a comment below and we will help you. It’s that simple.