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Summary
- Stay calm
- Understand the problem before doing anything
- Be methodical and logical
- Document your steps
- Find the problem by process of elimination
- Be sure to look at the big picture and consider all possibilities
- Don’t be intimidated
Keeping these steps in mind is the key to successful troubleshooting.
For more specific ideas and information, check out these tutorials:
- Repairing Windows
howto/sysfile1.html - Device Drivers
howto/driver1.html - Shut Down Background Applications
howto/ts1.html - UPS – Uninterruptable Power Supplies
howto/ups1.html - Backing up your data
howto/backup1.html - Virus Protection
howto/antivirus.html - PC & Data Safety
howto/safety.html - Master Thy Modem
howto/modem1.html - Keeping it cool
howto/cooling1.html - Clean Up Your Hard Drive
howto/drvcln1.html - Troubleshooting Boot Problems
howto/bootprob1.html - Disk Imaging
howto/image1.html - CD-ROM Boot Disk
howto/cdboot1.html - Correcting a slow PC clock
/howto/slowclock.html - Clean install Windows
howto/clean1.html
Some Troubleshooting Examples:
Software Problem Troubleshooting Example
Hardware Problem Troubleshooting Example
– Al, Grogan, Scott, Alex –
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